The disappearance of six documents allowed the internal control processes to be tested and proved effective as the process was able to hold the process accountable and determine an individual responsible for the lost documents between Probity and BEC.
“this was a positive thing that we were able to pick this up because it showed that the internal control processes were in place and they were working adequately. We were then able to hold the process accountable ... we were able to hold an individual accountable for documents that had been lost”