The correct procedure for communication in investigations involving the office of the Provisional Commander should be through formal channels such as the office of the Provisional Commander or the Unit Commander, not direct contact to the investigating officer.
“...they communicate with the office, the officer referring the, the office of the Provisional Commander, which is, in this case, Brigadier Sekgobela. Or they should have communicated with the Unit Commander, which in that case was Colonel Zondi who will then call me to the office...”