Director Maas

Invoices must be loaded on a subsystem with contract start and end dates so Supply Chain can create purchase orders, and payments are controlled by Director Maas who ensures payment is released.

“The SLA must be loaded on the sub-system. The issue of the contract must be on the sub-system, the start date and the end date so that ... Supply Chain will create a purchase order for that service. ... it comes to the Director Maas who is the Call Centre owner to ensure that payment get released”