service delivery department

Ad hoc security services requests were assessed through a security assessment and only approved after budget scrutiny and necessary approvals.

“We dealt with adhoc individually and provided services only with the necessary approvals, including documentation... we would receive a request from a service delivery department that they need security services at a specific place... assess that request... by doing a security assessment... if we agree with them, then we determine the type of security that needs to be placed... they need to provide us with a GLO or the service delivery component within the city, falling mainly under the COO, would have to look for money... last resort would be to approach the CFO to ensure that there is money for this...”